AFTER-SALES SERVICES

 

Engineering does not end with production – it continues with trust, follow-up, and sustainability.

At INOTIM, we believe that when a machine is delivered, the process does not end — it truly begins.

Our after-sales services are not limited to technical support; they also cover the continuous monitoring of safety, performance, sustainability, and process maturity.

Ensuring that every system operates continuously, safely, and at high efficiency from its first day in the field is a fundamental part of INOTIM’s engineering approach.

⚙️ Comprehensive Engineering Support

INOTIM after-sales services are designed to ensure that every installed machine operates at full performance and with a long service life.

  • Installation and Commissioning
    Commissioning procedures for press, washing, and testing systems in accordance with CE and ISO 12100 requirements.

  • Calibration and Safety Validation
    Calibration of force, stroke, temperature, and pressure in accordance with the ISO 376 reference standard.

  • On-Site Operator Training
    Training operators on correct operation, maintenance, and safety procedures.

  • Preventive Maintenance Program
    Regular inspection of hydraulic, electrical, and mechanical components, including filtration and sealing checks.

🧠 Process and Performance Traceability

Every machine is monitored for performance not only during production, but throughout its operating life.

For this purpose, INOTIM provides digital monitoring systems and documentation support.

  • Field Measurement Reports (Pressure / Temperature / Time)

  • Calibration Certificates

  • ECM Compliance and Process Maturity Documents

  • Maintenance Records via Customer Portal

💡 Each maintenance activity is recorded digitally, and an audit-ready PDF report is provided to the customer.

🛡️ Safety and Compliance Services

INOTIM continues to actively monitor Machinery Directive 2006/42/EC and CE conformity requirements throughout the after-sales process.

  • Risk assessment and periodic inspection checklists

  • CE conformity verification

  • Operator safety system inspections

  • Electrical cabinet and sensor test reports

💡 “A safe machine means sustainable production.”

🔬 Engineering Simulation and Validation

For new or modernized machines:

  • Force, deformation, and heat transfer analyses

  • Simulation based on real operating scenarios

  • Comparison of simulation results with field test data

This approach improves machine efficiency while minimizing energy losses.

🧾 Preventive Maintenance and Overhaul Planning

INOTIM maintenance planning is customized according to each customer’s operating intensity.

  • Daily, weekly, monthly, and annual maintenance checklists

  • Oil replacement, filter renewal, sealing, and hose inspections

  • Tracking of hydraulic and electrical calibration dates

  • Overhaul and spare parts planning

💡 For INOTIM presses, preventive maintenance is not merely a recommendation — it is an integral part of the system.

🤝 Customer Support and Communication

  • 24/7 technical support line

  • Remote connection and fault diagnostics

  • On-site service visit planning

  • Refresher training programs

📧 destek@inotim.com.tr
📞 +90 (256) 213 83 83

🧩 Sub-Service Categories

  • ECM and Process Maturity

  • Engineering Simulation and Validation

  • Safety Checklist for Press Activation

  • Preventive Maintenance Planning

💡 For detailed information, please review the related pages or contact us directly.

Conclusion

For INOTIM, after-sales support is not simply a service — it is a continuation of responsibility.

To ensure that every machine maintains the performance it had on the day of delivery for many years to come,
INOTIM engineering continues to support you in the field.